THE THEATRE AT SOLAIRE | ETIQUETTE
FOOD AND BEVERAGE:
Food and Beverages bought in or outside of the Property is strictly prohibited inside the Theatre. The ushers are tasked to inform the patrons of the policy and to confiscate such items if need be. Rectangular tables are placed per Theatre Door so patrons can leave their items and retrieve them at the end of the show.
CAMERA AND RECORDING DEVICES:
Cameras and all other types of recording devices are not permitted in the Theatre during performances unless prior approval or authorization is given by Theatre Management. Flash photography is strictly prohibited during any kind of performance.
As courtesy to patrons during any kind of Theatre performance, the use of mobile phones and other electronic gadgets is strictly prohibited. The ushers are tasked to inform the patrons upon entry to turn off their devices.
LATECOMERS AND LATE SEATING:
Theatre performances are made to start on time unless there is an unavoidable delay. Latecomers will be seated at the discretion of the Front of House Management. The FOH Management reserves the right not to allow ticket holders arriving late for any performance to enter the Theatre except during proper breaks in performance activities on the stage. Individual producers retain the right to set their own late seating policy upon consent from Theatre Management.
Smoking is strictly prohibited in any part of the Theatre such as the dressing rooms, stage area, lighting, audio rooms, backstage area, etc. Performers and Theatre guests may smoke only at designated areas.
LOST AND FOUND:
The ushers assigned during a performance are tasked to do pre and post show House Clearing. Items found during the post-show House Clearing are immediately surrendered to the Security Team for proper tagging. Patrons who may wish to retrieve a lost item will be directed to the ACTS EVENTS SATELLITE OFFICE. Please call at (+632- 77194062)
In case of any medical emergency, the ushers are tasked to immediately call the attention of the medical team stationed near Door 5.
CHILDREN & INFANTS: It is strongly recommended that children under seven (2) years of age shall not be brought inside the Theatre unless the Front of House Management consented to lower the age limit. Infants and Babes-in-arms are strictly prohibited inside the Theatre.
Only ticketed patrons are allowed inside the Theatre. The Theatre has a strict “NO TICKET, NO ENTRY” policy. Theatre Management prohibits the individual producers to release tickets more than the house capacity.
Our doors open 30 minutes before the show. Late-comers will be allowed to enter The Theatre at a suitable time in the performance.
DRESSING ROOMS: Only water is allowed at the backstage area and dressing rooms.
A smart casual dress code should be strictly observed at all Theatre performances.
THE THEATRE AT SOLAIRE | FAQS
Where do you recommend parking?
Members of the audience are recommended to park at The Shoppes and Theatre Parking building.
Guests can also use the Level 2 Parking that has a direct access to The Theatre and will not require guests to pass through the Casino floor.
Is smoking permitted within The Theatre?
Is The Theatre accessible to wheelchairs?
Yes. The Theatre is equipped with ramps and elevators that allow easy access. There are also dedicated PWD (persons with disabilities) seats in the Orchestra section only. Kindly inform the ushers before the show if you are in need of assistance to the PWD seats. (Please call +632 77194062 for PWD Ticket purchase)
Are refreshments available?
Yes. Refreshments and light snacks will be available for purchase in The Theatre Café at The Theatre lobby.
However, food and drinks are not permitted inside The Theatre.
If you have more general information questions regarding THE THEATRE at Solaire & Event Tickets, please get in touch with call +63.2.7719.4062 or message +63956.0598160