FOOD AND BEVERAGE:

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Outside food and drink are not permitted inside the building. For light fare before your theater experience, please visit any of the 4 concession areas inside the facility. The ushers are tasked to inform the patrons of the policy and to confiscate such items if need be. Rectangular tables are placed per Theatre Door so patrons can leave their items and retrieve them at the end of the show. 

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CAMERA AND RECORDING DEVICES: 

Cameras and all other types of recording devices are not permitted in the Theater during performances unless prior approval or authorization is given by Theatre Management. Flash photography is strictly prohibited during any kind of performance. 

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MOBILE PHONES: 

As a courtesy to patrons during any kind of Theater performance, the use of mobile phones and other electronic gadgets is strictly prohibited. The ushers are tasked to inform the patrons upon entry to turn off their devices. 

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LATECOMERS AND LATE SEATING: 

Theatre performances are made to start on time unless there is an unavoidable delay. Latecomers will be seated at the discretion of the Front of House Management. The FOH Management reserves the right not to allow ticket holders arriving late for any performance to enter the Theatre except during proper breaks in performance activities on the stage. Individual producers retain the right to set their own late seating policy upon consent from Theatre Management. 

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SMOKING: 

Smoking is strictly prohibited in any part of the Theatre such as the dressing rooms, stage area, lighting, audio rooms, backstage area, etc.

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LOST AND FOUND:

The ushers assigned during a performance are tasked to do pre and post show House Clearing. Items found during the post-show House Clearing are immediately surrendered to the Security Team for proper tagging. Patrons who may wish to retrieve a lost item will be directed to the ACTS EVENTS SATELLITE OFFICE. Please  call at (+63917 923 7453)

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FIRST-AID:

In case of any medical emergency, the ushers are tasked to immediately call the attention of the medical team stationed near Door 3. 

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CHILDREN & INFANTS: 

It is strongly recommended that children under three (3) years of age shall not be brought inside the Theatre unless the Front of House Management consented to lower the age limit.  Infants and Babes-in-arms are strictly prohibited inside the Theatre. 

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TICKETING:

Only ticketed patrons are allowed inside the Theater. The Theater has a strict “NO TICKET, NO ENTRY” policy. Theatre Management prohibits individual producers to release tickets more than the house capacity. 

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THEATRE DOORS:

Our doors open (1) one hour before the show. Late-comers will be allowed to enter the theater at a suitable time in the performance.

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DRESSING ROOMS: 

Only water is allowed at the backstage area and dressing rooms. 

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DRESS CODE:

The Samsung Performing Arts Theater does not have specific rules as to what you should wear to the theater (as long as you are fully clothed). We suggest you dress for the occasion. Think of going to the theater as a special occasion. Casual attire is perfectly acceptable, but casual does not mean sloppy. Be comfortable, but polished.